Returns & Refunds Policy
At SemperFighter Recovery, we stand behind the quality of the products we offer. Every order matters, and if something isn’t right, we want to hear from you.
Made-to-Order Products
Our apparel is made to order through our production partners. Because each item is produced specifically for your order, we generally cannot accept returns or exchanges for incorrect size or color selections, buyer’s remorse, or changes of mind.
Please review the product description, size chart, color, and available options carefully before placing your order.
Damaged, Defective, or Incorrect Items
If your order arrives damaged, defective, misprinted, or different from what you ordered, please contact us within 30 calendar days of delivery.
Include your order number, a brief description of the issue, and clear photographs showing the problem. We will review the issue and work with our production partner to determine an appropriate resolution.
Eligible claims may qualify for a replacement or refund, subject to the applicable production partner’s policies.
Please do not discard or return an affected item unless we provide instructions to do so.
Lost or Missing Packages
If your package has not arrived, please contact us with your order number so we can investigate the shipment.
Delivery delays, tracking issues, and packages confirmed as lost will be reviewed individually. Resolution depends on the circumstances and applicable shipping and production partner policies.
How to Request Assistance
Please contact SemperFighter Recovery using the contact information listed on our website. Include your order number so we can help you as efficiently as possible.
Please contact us before sending any merchandise back. Unauthorized returns may not be accepted.
Refunds and Consumer Rights
Approved refunds will be handled through the applicable payment or order process. The timing of funds appearing in your account may depend on your payment provider.
Nothing in this policy is intended to limit any rights or remedies you may have under applicable law.
Our Commitment
SemperFighter Recovery is built on honesty, commitment, and integrity. We will treat every customer concern fairly, communicate clearly, and make a good-faith effort to resolve legitimate order problems.
Thank you for supporting SemperFighter Recovery.